Return & Refund Policy

At ADLAY, we strive to provide high-quality Ayurvedic products. Due to the nature of healthcare products, we maintain a strict return and refund policy to ensure safety and hygiene.

1. Return Policy

Returns are only accepted if the product is damaged, defective, or incorrect at the time of delivery.
The request must be raised within 48 hours of delivery.
The product must be unused, unopened, and in its original packaging.

2. Refund Policy

Once your return request is approved, the refund will be processed within 5–7 business days.
Refunds will be issued through the original payment method.
In case of Cash on Delivery (COD), refunds will be processed via bank transfer.