Shipping Policy
At ADLAY, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and deliver your products.
1. Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
2. Shipping Time
- Standard delivery time is 3–7 business days, depending on your location.
- Delivery timelines may vary due to unforeseen circumstances such as weather, holidays, or courier delays.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- We may offer free shipping on selected orders or promotions.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email/SMS.
- You can track your order status through the courier partner’s website.
5. Delivery Policy
- Please ensure that the delivery address and contact details are correct.
- If delivery fails due to incorrect information, additional charges may apply for re-shipping.
6. Delays & Issues
- While we strive for timely delivery, delays may occur due to external factors beyond our control.
- In case of significant delays, our team will inform you accordingly.
7. Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
- We will investigate the issue and provide a suitable resolution.
8. Contact Us
For any shipping-related queries, please contact us:
📧 Email: vickyilluded@gmail.com
📞 Phone: +91 8527806555